DeVore Technologies

Cleveland Webworks is the regional and nationwide marketing initiative developed by DeVore Technologies to promote hosting, web and application design and Internet access. As DeVore Technologies continues to grow, the Cleveland Webworks vehicle was created as a subsidiary dedicated to design and management of Internet services. Market saturation and the extreme competitive nature of existing Internet providers and services allowed DeVore create a new entity that could develop self-awareness and products and specialized services to the marketplace.

DeVore brings years of project management, exceptional client service and customer dedication to the table and Webworks is the latest effort to promote these exceptional services. Cleveland Webworks allows DeVore Technologies to focus on computer training, contract personnel placement, computer classroom rentals and corporate application development. In turn, Cleveland Webworks allows DeVore to provide Internet access to the public arena while maintaining corporate relationships and most importantly, own a web hosting infrastructure. The ownership of a network infrastructure give us the freedom to develop custom applications without relying on a third party host which is the center of our marketing strategy.

Cleveland Webworks by name infers web related services. The formation of our initiative was built upon 5 fundamental strategies:
1) Reliable, dedicated Internet access to ourselves and our clients,
2) Owning a web and application hosting infrastructure without relying on unreliable third party's,
3) Non participation in web reseller programs or offer web hosting reselling packages,
4) Reinforce the policy of non-proprietary coding techniques used within our web and desktop solutions and
5) Dedicated customer service.

At Cleveland Webworks, we recognize that we cannot be successful alone and we do have strategic partnerships. We have partnered with Fidelity Access for dedicated Internet access and provisioning. Through Fidelity we are able to offer our clients quality high speed Internet access. We have partnered with Thawte for secure certificates and other security signing services. Using a single source CA (certificate authority) allows us to manage and maintain secure certificates and other security products with their support team. For hardware solutions, we utilize Cisco and Dell for all servers, networking hardware and have technical support contracts with these manufacturers. Internet security is essential for maintaining a hosting infrastructure and the heart of our network is SonicWALL technology. We have selected SonicWALL as a partner to supply all of our Internet security appliances and software in addition to our valued clients. We are Microsoft Certified Partner and our primary desktop and server software of choice is the Microsoft platform. With our partnership with Microsoft, we can offer the entire Microsoft product catalog, technical support, special rebate and competitive upgrade programs and product demonstrations to our clients. For our clients that prefer open source solutions, we have selected PHP web programming, the Fedora operating system and openSSL for security. As a an application solution provider, we are open to many other types of programming and technical configurations and a client need only ask what we are capable of. Our strength is limited only to the talent of our employees and is sharpened by our dedicated clients.

What does the future hold? Currently we are planning an additional infrastructure upgrade, implementing additional security enhancements, altering our risk assessment and policies, and as always, building the best custom web applications. We are also planning a new marketing strategy for 3rd and 4th quarter 2004 and as we grow to be Northeast Ohio's best provider, we will share our success stories with you. Welcome to the Works!


Initiative Detail:

In July of 2001, DeVore Technologies begins negotiation in the purchase of Fernhill Communications. Seeing the marketing potential of new a business entity, DeVore begins to develop a new Internet service strategy.

January 2002, final migration of Fernhill clients to DeVore infrastructure is announced. Fernhill acquisition is complete.

June of 2002, DeVore Technologies purchases clevelandwebworks.com and begins to refine a new hosting initiative and marketing strategy.

December 2002, DeVore Technologies announces enewsletter product. The first web enabled product by DeVore Technologies to be packaged and publicly sold as a turnkey service.

On June 1st 2003, DeVore Technologies partners with Fidelity Access. Together, a partnership is formed that brings a portfolio of Internet based projects, a solid networking structure, unlimited Internet access and a host technical experience to our existing clients and the marketplace.

On July 10th 2003, DeVore Technologies develops a new infrastructure plan for service upgrades, hardware upgrades and the birth of a new Internet based company - Cleveland Webworks.

On August 20th 2003, Cleveland Webworks is brought to life with the launch of clevelandwebworks.com. The initiative begins as with a no-holds barred promotion focusing on Internet access, merchant services, hosting solutions and design services to the public.

On August 23rd 2003, Cleveland Webworks heads to Las Vegas and attends it's first promotional show, Expo 2003.

In October 2003, Cleveland Webworks completes the last of a 3 month infrastructure upgrade. A brand new suburb NOC (Network Operations Center) is completed. Brand new Dell enterprise level servers, SonicWall firewalls and VPN's, Cisco routers and gigabit switches complete the backbone of the new infrastructure. New security protocols are implemented.

On November 3rd 2003, Cleveland Webworks attends the Beechwood Chamber of Commerce Exposition as a vendor.

In December 2003, focusing on the upcoming year, Cleveland Webworks develops a 6 and 12 month strategic plan for hosting and Internet access.

In January 2004, Cleveland Webworks re-signs with Microsoft as a Certified Partner

In February 2004, Cleveland Webworks begins development of branding and packaging of the unique web applications and utilities customized for project management for public sale.

In March 2004, Cleveland Webworks begins the development of a centralized control panel for clients with single sign-on for different services. New hosting policies are updated.

In April 2004, Cleveland Webworks upgrades POP3 and SMTP services with new virus blocking and SPAM detection services. In addition, a new product is release - eMailArc, a service that archives all incoming and outgoing mail for our clients. In addition April 2004 (2nd quarter start) will mark our official announcement and conversion to all clients of the Webworks initiative.